Automated email marketing and customer retention for fitness studios
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WHAT IT DOES

RETAIN NEW CLIENTS

Increase conversions by up to 55%

ENGAGE CURRENT CLIENTS

Increase average member lifespan by 3.5 months

RECAPTURE PAST CLIENTS

It costs 10x more to source a new client vs retaining an existing one

TEXT + EMAIL

Notifications to clients can be sent

by text (SMS), email, or both.

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MAXIMIZE RETENTION OF INTRO CLIENTS AS MEMBERS

 

  • Massively increase new client retention by greatly increasing touch-points with your new clients
  • Challenge new clients to take 12 classes in their first month
  • Follow up after their intro ends with next steps based on the client’s own attendance behavior
  • After their intro, follow up if they haven’t made a purchase within e.g. 5 days

INCREASE MEMBERSHIP

LIFESPAN OF CURRENT CLIENTS

 

  • Studios on Loyalsnap keep their members an average of 4 months longer
  • Our algorithm automatically upsells clients to memberships based on their attendance history
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RECAPTURE LAPSED CLIENTS

  • Target lapsed clients at least 4 times if they haven’t returned within
    • 2 weeks
    • 4 weeks
    • 2 months
    • 3 months

MORE FEATURES

Third party sites

Email Groupon and ClassPass clients immediately after class

YELP or FACEBOOK REVIEWS

Request after their class

Instagram tag

Offer a free class for an in-studio selfie

30-day challenges

Sign up, progress, and completion emails

SURVEYS

Receive feedback e.g. ``what can we do better?``

REFERRALS

Automate sending friend referral requests

RESULTS

110%

INCREASE IN PAST CLIENTS WHO RETURN

25%

AVERAGE INCREASE IN NEW CLIENT CONVERSIONS

11%

OVERALL INCREASE IN CLIENT ATTENDENCE

HOW IT WORKS

MINDBODY

We connect to your MINDBODY account

SETUP

We do all setup and collaborate on email design + content

SEND

Emails are sent automatically

TESTIMONIALS

PRICING

No contracts. Cancel at any time.

  • EMAIL ONLY - Starter

  • $89/ Month
    • Celebrate client milestones
    • Instagram tag requests
    • Yelp or Facebook review requests
    • Automatically sync email addresses with Mailchimp
    • Basic setup
    • Basic email design

MOST POPULAR
  • EMAIL ONLY

  • $199/ Month
    • Celebrate client milestones
    • Instagram tag requests
    • Yelp or Facebook review requests
    • Client retention emails
    • ClassPass / Groupon client offer emails
    • Tips + recommendations
    • 30-day Challenge automation
    • Customer surveys
    • ‘Package running out’ emails
    • Automatically sync email addresses with Mailchimp
    • Full setup
    • Full design
    • Ongoing analytics

  • EMAIL + TEXTING

  • $299/ Month
    • Celebrate client milestones
    • Instagram tag requests
    • Yelp or Facebook review requests
    • Client retention emails
    • ClassPass / Groupon client offer emails
    • Tips + recommendations
    • 30-day Challenge automation
    • Customer surveys
    • ‘Package running out’ emails
    • Automatically sync email addresses with Mailchimp
    • Full setup
    • Full design
    • Ongoing analytics
    • Send automated and one-off text messages to clients
      • Includes 500 texts per month. (add’l texts 4c)

FREE 30 DAY TRIAL

Reach out for a demo, or a free 30 day trial.

No contracts, and no credit card required.